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Privacy Policy
Introduction
At Bazatify.co.uk, we respect your privacy and are committed to being transparent about how we collect, use, and protect your information. This Privacy Policy explains our practices when you use:
- Our website, Bazatify.co.uk (the “Website”)
- Our optional mobile messaging service (the “SMS Service”)
Please read this Privacy Policy carefully. By using the Website or SMS Service, you agree to its terms. Legal definitions (if any) are interpreted according to the laws of England and Wales.
Information We Collect
- Information You Provide Directly
- Account details (name, email address, postal address, phone number)
- Payment information (billing address, etc.)
- Content you post as a Platform Seller (product listings, reviews)
- Communications with our support team
- Feedback and survey responses
- SMS Service data (your phone number and messages, if you use this optional service)
- Information Collected Automatically
- Website usage data (pages visited, time on site, search terms, links clicked)
- Device information (operating system, browser type, IP address, language settings)
- Location data (approximate, based on IP address)
How We Use Your Information
- Providing and Improving Our Services
- Creating and maintaining your user account (Legal basis: Performance of a contract)
- Processing transactions and fulfilling orders (Legal basis: Performance of a contract)
- Personalising your Website experience (Legal basis: Legitimate interests)
- Analysing usage patterns to optimise the Website (Legal basis: Legitimate interests)
- Customer Communication
- Sending order confirmations and shipping updates (Legal basis: Performance of a contract)
- Providing customer support (Legal basis: Performance of a contract, Legitimate interests)
- Sending promotional material or newsletters (with your consent) (Legal basis: Consent)
- Security and Compliance
- Detecting and preventing fraud or misuse of our services (Legal basis: Legal obligation, Legitimate interests)
- Enforcing our Terms of Use (Legal basis: Legitimate interests)
- Complying with legal obligations (Legal basis: Legal obligation)
- Other Purposes
- With your explicit consent (Legal basis: Consent)
- As required or permitted by law (Legal basis: Legal obligation)
How We Share Your Information
- Service Providers: We share necessary information with companies that help us operate, such as:
- Payment processors
- Shipping and logistics companies
- Website hosting providers
- Email marketing and analytics platforms
- Affiliates and Platform Sellers: We may share your contact information if you initiate a transaction or communication with them through our Website.
- Legal Matters: We may disclose your information if:
- Required by law, such as in response to a court order
- We believe it’s necessary to protect our rights, safety, or that of others
- To investigate potential violations of our Terms of Use
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred.
- Anonymised Data: We may share aggregated, non-personally identifiable information for research or marketing purposes.
Cookies, Tracking, and Your Choices
- Cookies: Our Website uses cookies, small text files stored on your device, for the following purposes:
- Essential Cookies: These are necessary for basic Website functionality.
- Preference Cookies: These remember your choices to improve your experience.
- Performance Cookies: These help us understand how our Website is used.
- Marketing Cookies: These track your activity to personalise content and ads. We will obtain your consent for these cookies where required by law.
- Managing Cookies: You can control cookies through your browser settings. Blocking all cookies may hinder some Website features.
- Analytics: We use Google Analytics to analyse Website usage. You can opt out of Google Analytics tracking at: https://tools.google.com/dlpage/gaoptout
- Do-Not-Track Signals: Our systems may not recognise browser “Do Not Track” requests at this time.
Your Privacy Rights Under UK GDPR
As a data subject under UK GDPR, you have the following rights in relation to your personal data:
- Right to access the personal data we hold about you
- Right to rectify any inaccuracies in your personal data
- Right to request the erasure of your personal data (also known as the “right to be forgotten”)
- Right to restrict the processing of your personal data
- Right to object to the processing of your personal data for marketing purposes
- Right to withdraw consent at any time (where processing is based on consent)
To exercise these rights, please contact us using the contact details provided below.
Protecting Children’s Privacy
Our Website is not intended for children under 18. We do not knowingly collect personal information from individuals under 18. If you believe we have inadvertently done so, please contact us immediately at [email protected].
Data Retention
We retain your personal information for as long as necessary to:
- Provide you with our services
- Fulfil legal and regulatory obligations
- Resolve disputes
- Maintain security
- Improve our Website and offerings
For example, we may retain order history and payment information for accounting and tax compliance purposes, or keep support communications on file to improve our customer service practices.
Data Security
The security of your information is important to us. We employ reasonable technical, organisational, and administrative safeguards to protect it. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security audits and vulnerability testing
- Access controls limiting data access to authorised personnel
- Employee training on data privacy and security
Please note: Even with robust precautions, no data transmission over the internet can be guaranteed to be 100% secure.
Updates to This Privacy Policy
We may revise this Privacy Policy from time to time. If we make material changes, we will notify you, such as by posting a notice on our Website or via email.
International Data Transfers
We may transfer your personal data to countries outside the United Kingdom and the European Economic Area (EEA) in order to provide our services. Where we transfer your personal data outside of the UK and the EEA, we will ensure that appropriate safeguards are in place to protect your personal data in accordance with UK GDPR. These safeguards may include relying on countries that the UK has deemed to provide an adequate level of protection for personal data, or implementing Standard Contractual Clauses approved by the UK government.
Automated Decision-Making and Profiling
We may use profiling to personalise your experience on our Website, such as by showing you product recommendations based on your Browse history and past purchases. This helps us to provide you with more relevant content and improve your shopping experience. While this profiling influences the content you see, it does not typically produce legal effects or similarly significantly affect you. You have the right to object to this profiling. To exercise this right, you can adjust your communication preferences in your account settings or contact us using the details provided below.
Your Right to Lodge a Complaint
You have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues, at any time. You can contact the ICO at https://ico.org.uk/.
Contact Us
If you have questions, comments, or wish to exercise your privacy rights, please contact us:
- Email: [email protected].